Meet Zeno

Intelligence built into
every transaction.

Zeno is not a chatbot attached to a marketplace. Zeno is the intelligence layer that makes BROKA different — understanding context on both sides of a deal and helping both parties reach a better outcome.

“Zeno is not a chatbot
attached to a marketplace.”

Existing commerce platforms add a chat window and call it AI. Zeno is something different — it is the intelligence woven into the fabric of every BROKA transaction. It knows the buyer, knows the seller, knows the deal context, and uses all of it.

In practice

What Zeno looks like.

A simulated Zeno session — showing intent understanding, discovery, negotiation, and the context panel Zeno maintains throughout.

Zeno · BROKA Commerce IntelligenceActive session
Find me a used MacBook under KES 80,000.
I found 6 sellers with MacBooks matching your budget in Nairobi and Mombasa. Three are verified sellers with positive transaction history. Want me to rank them by price, condition, or proximity?
By condition, and then ask the top seller if they can do 72,000.
The top-rated seller has a 2020 MacBook Air (M1) listed at KES 78,000, rated 4.9 from 12 transactions. I'm reaching out now with your offer of KES 72,000.
The seller responded: they can meet at KES 74,500. They're available in Westlands this weekend. Would you like to accept and schedule the meetup?

Zeno context

Buyer intent
Used MacBook · Under KES 80,000 · Good condition
Sellers found
6 matching · 3 verified
Negotiation status
Counter-offer received: KES 74,500
Top seller rating
4.9 / 5 · 12 transactions
Location
Nairobi · Westlands available

Illustrative example — not a live Zeno session

Capabilities

What Zeno is designed to do.

Current capabilities and the direction Zeno is developing toward.

🎯

Intent understanding

Zeno understands what you are looking for — price, condition, location, urgency — without requiring you to fill in a structured form.

Live
🔍

Contextual discovery

Zeno does not just match keywords. It surfaces sellers and listings that match the actual intent behind the request, ranked by relevance.

Live
📋

Seller context

Zeno knows the seller's history, transaction record, response time and reputation — and uses this to inform both sides of a deal.

Live
🤝

Negotiation assistance

Zeno can help a buyer frame an offer, provide context to a seller, and move both sides toward a fair agreement — without replacing human judgment.

Building
📚

Conversation history

Zeno maintains the thread of a negotiation over time — who said what, what was offered, what was accepted — so nothing is lost.

Live
🌍

Multilingual direction

A long-term goal is for Zeno to work in Swahili, Kikuyu and other local languages — making intelligent commerce accessible to more people.

Later
Design philosophy

Assist, not replace.

Zeno assists. You decide.

Zeno provides context, surfaces options and helps frame conversations — but every deal decision stays with the buyer and seller. Zeno is a tool, not a decision-maker.

Both sides benefit.

Unlike an intermediary who represents one side, Zeno is designed to be useful to buyer and seller alike. Better information for both leads to better deals for both.

Context is everything.

A good negotiation assistant knows the history. Zeno maintains the thread of a deal over time — what was said, what was offered, what matters to each party.

Built to scale.

Zeno is designed to work at scale across many simultaneous transactions — providing the context a human broker would, but without the single-point-of-failure problem.

See Zeno in the context of the full platform.

Zeno is one piece of a larger commerce intelligence system.